Job Description

Head of Operations – Digital Marketing Agency (Full-Time | Miami or Remote)

Company: Brilliant Marketing Group

Location: Miami, FL (Remote OK, In-Person Preferred)

Salary: Competitive + Performance Bonuses

Experience: Senior-Level (5+ years in digital marketing operations)

About Brilliantseo.com:

Brilliant Marketing Group is a fast-growing digital marketing agency specializing in SEO, lead generation, and website optimization for high-impact industries like healthcare, e-commerce, and luxury retail . We’re known for getting serious results—and we move fast. Our growth has been fueled by a combination of technical excellence, bold strategy, and relentless focus on outcomes.

Now we’re hiring a Head of Operations to lead our agency into its next phase of growth.

What You’ll Do:

As Head of Operations, you’ll be the right hand to the founder and the engine behind our delivery. You’ll manage the team, optimize workflows, and ensure every client engagement runs like a machine. You’ll be empowered to lead, make decisions, and shape the future of Brilliant Marketing Group.

Your responsibilities will include:

• Running day-to-day agency operations (project management, hiring, systems)
• Managing and scaling a team of SEO specialists, designers, content creators, and account managers
• Overseeing client delivery and ensuring projects are completed on time and exceed expectations
• Creating SOPs and automating processes for maximum efficiency
• Leading performance tracking and internal reporting
• Driving hiring and training for key roles
• Working closely with the CEO on strategic planning and growth

Who You Are:

• You’ve run operations at a digital marketing agency (ideally 7-figure or 8-figure scale)
• You thrive in a fast-paced, startup-style environment
• You’re a natural leader , operationally obsessed, and systems-driven
• You’ve managed cross-functional teams across multiple time zones
• You’re experienced in scaling service delivery with excellence
• You’re based in Florida or willing to work EST hours (Miami-based is a big plus)

Bonus if you:

• Have experience in SEO, web dev, or healthcare/ecommerce marketing
• Are passionate about building something from the ground up
• Want to work directly with a driven founder

Why Work at Brilliant Marketing Group?

• Fast-growing agency with a startup spirit and a serious client portfolio
• Chance to shape the company from the inside out
• Flexible remote work – but we love in-person time if you’re in Florida
• Performance-based bonuses and clear growth path
• Work with a team that actually cares about doing great work

Apply Now

Think you’re the operations leader who can help scale Brilliant Marketing Group to the next level?

Send your resume and a 1 minute loom introduction video to us on Linkedin.

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