Job Description

🚨 Now Hiring: Customer Support Specialist

📍 Sherman Oaks, CA | 💵 $20/hr + Weekly Bonuses | 🗓️ Monday–Friday Only

👋 About Invista Home

Invista Home is a trusted name in residential roofing, proudly serving homeowners across 19 states . We specialize in full roof replacements , delivering top-tier craftsmanship and unbeatable customer care. Our company is growing fast, and so is our reputation—for quality work, honest communication, and a team that truly supports one another.

If you're looking to grow with a company that values professionalism, teamwork, and positive energy—you just found it. 🙌

🛠️ What You’ll Be Doing

Be the friendly first point of contact for homeowners
Answer inbound calls, texts, and emails—no cold calling
Help customers with updates, scheduling, and questions about their roofing project
Collaborate with our sales, scheduling, and production teams to ensure a smooth experience
Keep notes and updates organized in our CRM
Solve problems with patience and professionalism

💼 The Details

💵 Pay: $20/hr + weekly bonuses based on performance
🕒 Schedule: Monday–Friday, 8:30 AM to 5:30 PM (yep, no weekends )
🏢 Location: In-office, Sherman Oaks HQ
🤝 Full-time, with training and tools provided

✅ You’d Be a Great Fit If You...

Have 1+ year of customer service, office admin, or support experience
Communicate clearly and confidently—on the phone and in writing
Love helping people and solving problems
Stay organized and calm under pressure
Are comfortable with tech (CRM systems, email, Microsoft Office, etc.)
Show up on time, take initiative, and bring positive energy

💙 Why You’ll Love It Here

Weekly bonuses and room to grow
No micromanaging—just support and clear expectations
A fun, professional, team-first culture
Beautiful, modern office in Sherman Oaks
You’ll actually feel good about the company you work for

🔗 Ready to join a company that values your time, effort, and attitude?

Apply now to become a Customer Support Specialist at Invista Home—and help homeowners feel supported from start to finish. 🏠💬

Job Tags

Full time, Work at office, Immediate start, Monday to Friday,

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Customer Support Specialist Job at Invista Home LLC, Los Angeles, CA

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