Job Description

Job Title: Technical Writer – Data Analytics & Reporting

Location: Orlando, FL (Onsite Monday–Thursday, Remote on Fridays)

Reports to: Manager, Technology – Data Analytics & Reporting

About the Team

We are responsible for shaping the end-to-end digital and physical guest experience through technology across Attractions & Entertainment, Food & Beverage, Resorts & Transportation, Merchandise, and key initiatives.

Job Overview

We are seeking a highly skilled Technical Writer to join our Data Analytics & Reporting team. This role is crucial in creating clear, accurate, and accessible documentation for data tools, processes, and technologies. You will collaborate with data engineers and other cross-functional teams to simplify complex technical content for a broad audience.

Key Responsibilities

Documentation

• Write and maintain comprehensive documentation including:
• Data dictionaries
• Data models
• API guides
• Integration manuals
• User manuals and tutorials for data platforms and tools
• Document data workflows and system architectures
• Translate complex technical concepts into clear, user-friendly content

Discovery and Research

• Collaborate with technical teams (engineers, QA, stakeholders) to gather accurate and up-to-date information
• Participate in meetings and walkthroughs to fully understand technical processes and data flows

Quality and Consistency

• Adhere to company documentation standards and style guides
• Maintain version control and ensure timely updates as systems evolve
• Continuously review documentation to reflect current workflows and technologies

Work Environment

• Schedule: Monday–Thursday onsite, Friday remote
• Location: Candidates must be local to Orlando, FL and available to commute onsite 4 days a week
• Interview Process:
• First-round panel interview
• Potential second-round with leadership

Qualifications

Basic Qualifications

• 2+ years of experience as a Technical Writer, preferably in data or related fields
• Experience with data technologies such as:
• SQL, Python
• ETL tools
• Snowflake
• Data visualization platforms
• Strong writing/editing skills with a focus on clarity and audience-appropriate content
• Familiarity with RESTful APIs and how to document requests, responses, and parameters
• Ability to manage multiple projects and deadlines simultaneously
• Experience using documentation tools (e.g., Confluence, Git)
• Excellent communication and collaboration skills

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field — or equivalent professional experience

Preferred

• Strong portfolio of writing samples, including API docs, user guides, or data documentation
• Understanding of data warehousing and data visualization best practices
• Basic programming or scripting knowledge (SQL, Python)

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