Job Description

Franklin Street is currently seeking an Office/Operations Manager to join our team in Tampa, FL.

The ideal candidate must possess 3-5 years of experience of office manager experience. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint is required. Having strong organizational and planning skills is an essential part of this job. The candidate must possess professional verbal and written communication skills.

Position Overview:

The Operations Manager will foster and maintain a professional work environment consistent with Franklin Street's culture, ensure a high level of operational efficiency and organization, and drive clear communication regarding the organization. Operations Manager responsibilities include providing general administrative support to our employees, scheduling meetings and appointments, making office supplies arrangements, and overseeing staff.

General Office

• Manage the day-to-day operations pertaining to office processes and procedures while fostering and promoting the organization’s values and culture
• Work closely with the corporate office to ensure necessary communications are disseminated effectively to the local office
• Responsible for organizing the office layout
• Provide support to the front desk and may answer incoming calls and greet clients when necessary
• Responsible for maintaining a safe and healthy worksite and arranging necessary repairs when needed
• Accountable for the mail administration of the office including receiving, sorting, delivering, and sending business-related mail
• Assist in the onboarding process for new hires, including seat assignment, supplies, and working with HR to ensure completion of all new hire tasks
• Plan, according to budget, events throughout the year including, team building, philanthropy, client events, and holiday parties
• Establish and maintain relationships with office vendors, including building maintenance
• Partner with HR to update and maintain office/company policies when necessary
• Oversee the purchase of new office supplies and monitor and keep appropriate inventory, including furniture and office equipment
• Direct appropriate invoices to accounting for approved business-related expenses
• May respond to customer questions and complaints and/or route to the appropriate party
• Coordinate with the IT department on all office equipment and its inventory
• Budget management

Scheduling

• Schedule and coordinate company-wide and/or agent meetings and appointments for office
• Provide support for all trainings, company, and team meetings, including conference room set up
• Coordinate meeting space through Zoom and Microsoft Teams
• Circulate agendas and materials prior to meetings and may coordinate follow-up

Requirements:

• A minimum of 3 years of office manager experience
• Strong organizational and planning skills
• Professional verbal and written communication skills
• Knowledge of office management responsibilities, systems, and procedures
• Strong time management skills and ability to multi-task and prioritize work assignments
• Ability to think and work independently
• Ability to build professional relationships
• Personable and upbeat demeanor with a positive attitude
• Proficient in Microsoft Office 365, including SharePoint and Adobe Acrobat

About Franklin Street:

Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet clients’ evolving needs. Through a collaborative philosophy of leveraging the resources, expertise, and experience of each of its divisions—Real Estate, Capital, Insurance, Property Management, and Project Management—Franklin Street offers unmatched value and optimal solutions for clients nationwide.

Learn more about Franklin Street and our award-winning culture at .

Franklin Street offers competitive salaries, medical – including additional discounts, dental, and vision benefits, disability, and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company-sponsored philanthropy events.

Must be able to successfully pass pre-employment (post-offer) drug screen and background check.

Franklin Street and Lighthouse HR Services is an Equal Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by law.

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