Member Services Representative Job at The HT Group, Austin, TX

b2ptUFdLT0o5WERFT3djeGtRbGc1MHZ4OXc9PQ==
  • The HT Group
  • Austin, TX

Job Description

The HT Group has a professional services client in Austin, TX looking for a friendly and motivated  Member Services Representative who is eager to deliver outstanding customer service and support to a global membership base.

This is a 90 day contract role. 

Hybrid- Downtown Austin- 78701 

$20/hr 

Responsibilities:
  • Provide comprehensive telephone and chat support, offering detailed membership, certification, product, and event information
  • Process orders accurately and efficiently, documenting all requests and updates per established procedures
  • Update, compile, and verify data—transferring information from paper records into the database
  • Conduct outbound calls to current and prospective members to answer questions and promote services
  • Manage time effectively to meet deadlines and provide timely responses
  • Build and maintain strong, professional relationships through clear and open communication
  • Perform additional duties as assigned by leadership
Requirements:
  • High school diploma or GED required; BA/BS preferred
  • 2+ years of call center or member services experience
  • Excellent customer service skills and aptitude for collaboration in a team environment
  • Strong written and verbal communication—capable of presenting information clearly and professionally
  • Ability to multitask, manage time effectively, and work accurately in a fast-paced setting
  • Proficiency with Microsoft Outlook, Word, and Excel; experience with Crystal Reports, NetForum, or Salesforce is a plus
All qualified applicants may apply below or send an email to [email protected].

#HPIND

Job Tags

Contract work,

Similar Jobs

CRG

Customer Service Representative Job at CRG

 ...customers, business partners, and drivers. Your role will involve supporting the efficient handling of customer inquiries, processing damage...  ...: Provide exceptional customer support via telephone and email, delivering prompt, accurate, and helpful responses. Resolve... 

Discover International

Machine Operator Job at Discover International

Machine Operator This role is Contract-to-Hire Job Summary: The Machine Operator (3rd Shift) is responsible for setting up, operating, and maintaining manufacturing equipment used in the production of dietary supplements. This role ensures that overnight production...

Ultimate Staffing

Account Services Rep(Banking Industry) Job at Ultimate Staffing

 ...Creek area of Raleigh. This is a Monday-Friday Position! The ideal candidate will have the following: ~2-4 years of branch banking experience/banking call center ~ Great work history ~ Able to indentify opportunities to upsell or cross-sell ~ Able to pass... 

Medical Services of America

Registered Nurse Hospice Job at Medical Services of America

 ...Home Health & Hospice , a proud part of the Medical Services of America family currently seeks an experienced Full-Time Registered Nurse for our Hospice patients in Sparta (Alleghany) NC, Elkin (Surry) NC, Wilkesboro (Wilkes) NC. As a member of the... 

Infobahn Softworld Inc

User Experience Designer Job at Infobahn Softworld Inc

 ...cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be...  ...those needs. Responsibilities Ensure that established design standards are consistently and appropriately applied within design...