Job Description

Needham

Monday–Friday, 8:00 am–5:00 pm

Pay: $30–$35/hour.

Essential Responsibilities

• Assist with monthly accounts receivable and HR tasks, including credentialing clinical staff.
• Support billing, benefits administration, and database management.
• Manage and maintain departmental systems.
• Track data, process payments, and reconcile claims.
• Provide general office support and organization.
• Answer and direct phone calls; collect and verify patient information.
• Welcome and assist patients and visitors.
• Scan, fax, and organize documents and files.
• Schedule and update appointments.
• Support clinicians and administrative leadership.
• Provide basic technology support (phones, servers, etc.).

Accounting & Finance

• Handle all financial transactions, including bill payments, client invoicing, accounts receivable monitoring, reconciliations, general ledger maintenance, and management reporting.
• Participate in strategic data analysis, research, and reporting to senior leadership.

Human Resources

• Apply knowledge of HR guidelines, staff policies, and compliance requirements.
• Manage HR functions including credentialing clinicians with insurance providers, onboarding, health/dental insurance enrollment and removals, and COBRA compliance.

Client Billing

• Oversee and monitor billing processes, including clients sent to collections.

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