Installation Technician Job at Intangles North America, Dallas County, TX

cXpxTFg2bUo4WGZBT3djeGxRaHY2RTd3OHc9PQ==
  • Intangles North America
  • Dallas County, TX

Job Description

About Us:

Intangles is a global leader in AI and machine learning, transforming the automotive industry through Digital Twin technology, simulating real-world conditions to provide actionable insights. Our solutions use physics-based analytics combined with deep learning to predict and optimize vehicle performance. As a rapidly growing company, Intangles offers a start-up mentality with the backing of established processes, providing cutting-edge technology in a collaborative and innovative environment.

About the Role:

Intangles North America is seeking a motivated Technical Installation Specialist to join our growing team. In this role, you will be responsible for the installation, maintenance, and troubleshooting of telematics devices in various vehicles, while providing high-quality pre- and post-sale technical support to customers.

This position involves hands-on hardware installation, customer interaction and technical support, ensuring seamless product deployment and assisting with account management.

You will report to the Operations manager and collaborate across departments to improve processes and customer satisfaction.

Extensive travel (up to 80%) is required within Canada, the USA, and South America.

A strong understanding of automotive mechanics is essential.

Core Responsibilities:

Perform complex installations of telematics devices, including gateways, AI cameras, and related equipment in a wide variety of vehicles. Customize installation processes based on customer requirements and vehicle models.

Collaborate with the sales and customer success teams to provide technical support in pre & post sales activities, ensuring accurate product representation. Assist with communicating product setup requirements and addressing customer queries.

Provide on-site and remote technical assistance for installation and troubleshooting issues. Manage escalated technical issues, ensuring quick resolution.

Conduct installation quality checks and verify high quality installations. Ensuring data transmission to platform. Develop and maintain installation best practices and ensure adherence to safety regulations and standards.

Create and update installation and troubleshooting documentation. Fleet Data Management: Input fleet data into the platform

Qualifications:

5+ years of experience in installing hardware and troubleshooting automotive systems in a wide variety of vehicles.

Strong knowledge of vehicle electrical systems (12V/24V), CAN bus networks, and electrical diagnostics tools.

Experience in technical customer service, sales, or vehicle maintenance.

Bilingual proficiency in English and French or Spanish.

Proficient in technical writing and documentation.

Strong problem-solving and analytical skills.

Ability to work independently and collaborate with cross-functional teams.

Willingness to travel up to 80% of the time within Canada, USA, and South America.

Valid driver’s license and ability to lift up to 50 lbs.

Job Tags

Remote job,

Similar Jobs

MARYHAVEN,INC

Health Licensed Vocational Nurse Job at MARYHAVEN,INC

 ...of Ohio as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required. Minimum of one-year experience in medical nursing...  ...assessments for potential and admitted clients; monitor and documents the health status throughout stay; administer medications and medical... 

Domino's Franchise

Assistant Manager - 1243 Carter Ave Job at Domino's Franchise

About Team Honey Badger: Dominos is the # 1 Pizza company in the world! Team Honey Badger is one of the largest & fastest-growing franchises in the nation! Talk about a 1-2 punch for feeding the power of possible! Founded in 1985 with a single store in Willmar, MN...

Stratejic Relationships

Data Entry Clerk Job at Stratejic Relationships

Stratejic Relationships is looking for a detail-oriented Remote Data Entry Clerk to join our team. This position offers the flexibility of working remotely while ensuring the accuracy and efficiency of data management processes critical to our success. Key Responsibilities...

Verify, Inc.

CQR Job at Verify, Inc.

&##128205; Location: Cudahy, WI Duration: Ongoing Contract &##128338; Hours: 8-16 hours per week (1099 Contractor) About Verify Inc. At Verify Inc. , we are trusted partners in aerospace and defense quality assurance, ensuring that every component meets ...

PTS Advance

Electrician Job at PTS Advance

 ...building for submarines, that will include the installation of power/lighting/Tele-data, and fire alarm systems. Location: Kings Bay Navy Yard, Kingsland, GA Duties & Responsibilities: Read and understand electrical, architectural, and all other trade drawings...