Job Description

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire an Digital Account Manager in San Bruno, CA to support our direct retail and e-commerce client!

In this role, you will partner closely with sales teams and clients to develop impactful proposals, manage day-to-day relationships, and drive incremental revenue opportunities. This is a great opportunity for a detail-oriented and resourceful professional with strong communication skills to thrive in a dynamic, fast-paced environment.

The role is on-site 2 days/week (3 days remote ). Once convert to perm, it may be 5 days/week on-site. Onward Search provides benefits for 40 hour work week and weekly paychecks (W2) for duration of the contract.

This position has no deadline for applications.

Digital Account Manager Responsibilities:

• Work with Sales professionals to develop proposals, provide deal evaluation, revisions and follow up. Collaborate on Quarterly Business Reviews and Joint Business Partnerships.
• Maintain relationships, manage day-to-day business with clients, and identify growth opportunities to drive additional revenue beyond original contracted amount.
• Lead paid media campaign kick-offs and performance discussions with clients.
• Paid campaigns can be one or more of the following: Search, Social, Display, OOH, programmatic
• Provide technical guidance on campaign specifications and work through troubleshooting/conflict resolution.
• Deliver on all role specific accountability metrics and goals.

Digital Account Manager Qualifications:

• Four-year college degree.
• Ability to lead day-to-day relationships and work with management and multifunctional teams to respond to supplier needs.
• Experience in building media plan recommendations.
• Excellent follow-through and no hesitation in ensuring accountability across teams.
• Meticulously detail-oriented project management to ensure we increase the strength of our relationships with suppliers and their investment in advertising.
• Familiarity with analytics, advertising data/tech, and DSP technologies, paired with strong analytical and quantitative skills, problem-solving.
• Resourceful in maneuvering through a large company while working in a nimble and fast paced environment – ability to adapt and thrive in any business situation.
• Willingness and desire to be a key individual contributor and strong team player.
• Strong written and verbal communication skills, presentation skills along with cross company and partner collaboration skills. Ability to be clear, concise, and effective in communication.
• Capability to work proactively under pressure and handling multiple ad hoc requests.
• High level of comfort escalating and presenting key issues to management.

Perks & Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning & Ongoing Training.
• Education Reimbursement.

*Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

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