Customer Service/Inside Sales Coordinator Job at CampusPoint, Washington DC

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  • CampusPoint
  • Washington DC

Job Description

Kickstart Your High-Earning Career Today! Got the gift of gab, have a strong drive, and thrive on helping and interacting with people? A leading and expanding home-improvement brand on the West Coast is seeking a Customer Service/Inside Sales Coordinator for Home Reno Projects to begin immediately!

Work Schedule : This is a full-time, 40 hours per week position. Based on performance, you may earn the privilege to work remotely after 90 days. After training, the shift to start is Saturday + Sunday with two weekdays off in a row. [Schedules change based on job performance: revenue, efficiency, and the number of calls handled.] The Support Call Center in Woodinville, WA is open 7 am to 7 pm Monday through Friday, and 8 am to 5 pm on Saturday and Sunday.

Pay rate: $22/hr during training period; $20/hr + Commissions after training completed.

Estimated Total Pay: $45 - $90K per year. – pay rate info is based on #’s taken from the average of current CSR’s this past year.

The Gig:

  • You'll work with homeowners who are already excited about improving their homes with this brand. These are warm leads—you seal the deal, highlight the top-tier service, and lock in their appointment.
  • Be sure to capture detailed notes in the CRM while keeping the conversation flowing so that all important information is captured.

What this position needs:

  • 2 + years of previous Customer Service skills (phone or in-person)
  • Sales experience is a plus!
  • Excellent written and verbal communication skills
  • Enjoy helping others - customers and fellow team members [It's a friendly environment around here!]
  • High character and integrity with a team-oriented work ethic
  • Ability to multi-task and work in a high-stress/fast-paced environment. [Heading into a busy season...]
  • Computer savvy and familiar with Outlook, MS Teams, and CRM databases
  • Must have the ability to type quickly to capture phone conversations and data [You'll be taking notes for the customer files]
  • Excellent attendance is mandatory

Schedules are based on job performance!

BENEFITS include fully paid medical & vision + can add dental at low cost, 401K program, 6 paid holidays and 10 PTO days in 1st year; 15 days 2nd & 3rd year; 20 days at 4th + years

CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 1+206-783-9200 (ask to speak with an HR representative). The process is outlined in CampusPoint’s ADA Policy .

Job Tags

Full time, Local area, Immediate start, Remote work, Shift work, Weekend work, Sunday, Saturday, Weekday work, Monday to Friday,

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