Customer Service Representative Job at NHN Global, Los Angeles, CA

cXpxTVhxR0M4SGpDUHdZMGtBbG01RTN3OXc9PQ==
  • NHN Global
  • Los Angeles, CA

Job Description

[This is a temporary position]

Company

NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment.

NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea.

Department

FashionGo, is the No.1 Online business-to-business (B2B) fashion marketplace, efficiently connecting wholesale vendors and retail buyers from around the world. FashionGo provides one of the fastest growing global e-commerce platforms and the simplest, most cost-effective means to increase sales and expand reach. We offer fashion buyers and boutique owners 24/7 access to a vast collection of wholesale fashion so they can shop the latest trends at the best prices.

Responsibilities

  • Provide assistance to buyers through registration, documentation, and approval process in courteous and professional manner
  • Manage incoming calls and email inquiries to identify and assess customers' needs to provide accurate and timely assistance
  • Handle complaints and provide assistance within company guidelines and policies
  • Document and escalate technical issues with recommendations
  • Work collaboratively with different teams within FashionGo to enhance customer experience and assure quality of the FashionGo brand/services.

Required Qualifications

  • Customer service experience required
  • Excellent verbal (telephone) and written communication skills
  • Able to courteously handle large volume of phone calls and emails
  • Computer, MS Office skills required

Preferred Qualifications

  • Bilingual in Spanish or bilingual in Korean
  • B2B Fashion Wholesale customer support experience
  • High school diploma required; some college preferred

Benefits

  • Company paid lunch when working at the office
  • Fully stocked office kitchen (beverages and snacks)
  • Free parking

Pay range

The pay range for this position in Los Angeles, CA is $20.00 - $23.00 (hr); however, base pay offered may vary " within the range " depending on job-related knowledge, skills and experience.

Job Tags

Temporary work,

Similar Jobs

Visionary Innovative Technology Solutions LLC

Need Local: AWS Data Engineer (Full Time) Job at Visionary Innovative Technology Solutions LLC

 ...Position: AWS Data Engineer Location: Reston, VA (Onsite) Duration: Full Time Job Description: 8+ year experience Strong Python experience required Existing Clients AWS and mortgage experience is plus EMR/Spark development Experience Experience... 

Florim USA

Customer Service Representative Job at Florim USA

 ...storing of porcelain tile by performing the following duties: Essential Functions: Communicate with customers via phone and email to process orders, claims, and credits. Coordinate with the warehouse for shipping and resolve any delays or issues. Maintain... 

KIPP Colorado

10th Grade Seminar Teacher at KIPP Denver Northeast Leadership Academy (25/26) Job at KIPP Colorado

 ...the Seminar Teacher - KIPP Forward Role: The KIPP Forward Postsecondary Counselor will serve as a resource and guide for our 10th grade students at KIPP Northeast Denver Leadership Academy (KNDLA) and as an integral member of our KIPP Forward Team. The Postsecondary Counselor... 

Akkodis

Customer Service Representative Job at Akkodis

 ...applicants with a solid background in Insurance/Health Insurance and working experience with claims and benefits,...  ...system performance and must meet at home technical requirements. ~...  ...other paid leave required by Federal, State, or local law, as well as Holiday pay... 

Marina Sirras & Associates LLC

Receptionist (Bilingual) Job at Marina Sirras & Associates LLC

 ...estimated salary range for this position is $40,000 - $50,000 (annually) and may vary depending on experience and other factors. Key Responsibilities: Greet and assist clients and visitors in a courteous and professional manner Answer and direct a high volume...