Benefits and Onboarding Specialist Job at Tundra Technical Solutions, Austin, TX

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  • Tundra Technical Solutions
  • Austin, TX

Job Description

About Tundra Technical Solutions

Since 2004, Tundra's mission to become the world's number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent management.

We challenge norms, exceed expectations, and are dedicated to sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation consistently ranks us among North America's fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

Why Choose Tundra?

  • People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
  • Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
  • Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
  • Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
  • Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role

As a Benefits and Onboarding Specialist, you’ll play a key role in ensuring new hires feel welcomed, supported, and set up for success. You will also be a trusted resource for all things benefits, providing support and guidance to employees throughout their journey with Tundra. If you're a detail-oriented, people-first professional with a passion for helping others thrive, this role is for you.

Benefits Administration & HR Support

  • Assist employees in understanding and enrolling in health, dental, vision, and other benefit programs.
  • Serve as the go-to contact for benefit-related inquiries, ensuring timely and accurate responses.
  • Communicate updates and changes to benefits policies and ensure employees understand their options.
  • Maintain compliance with all relevant employment and benefit regulations.
  • Manage the relationship with the brokers and attend monthly or quarterly check-ins.
  • Assist with payroll inputs for benefits and respond to employee questions.
  • Support day-to-day HR processes including data entry, record keeping, and document management.
  • Maintain and audit employee records related to onboarding and benefits in the benefit portal.
  • Troubleshoot and resolve onboarding and benefits-related issues in a timely and professional manner.
  • Work closely with the broader People & Culture team, Associate Experience, IT, and department leads to ensure seamless new hire experiences.
  • Identify gaps or inefficiencies in onboarding and benefits processes and recommend solutions.
  • Prepare and share regular updates and metrics on onboarding progress and benefits utilization.

Onboarding

  • Draft, prepare, and send employment contracts using our onboarding platform Able, ensuring timely delivery to candidates.
  • Send all required onboarding documents and track their completion for a smooth onboarding process.
  • Initiate and confirm background and criminal reference checks for all associates.
  • Complete I-9 verifications and documentation for U.S. associates within 3 days of their start date.
  • Set up new hires in necessary systems, including Organimi, ADP, Concur, and Dynamics.
  • Maintain accurate and complete employee files to meet company compliance standards.
  • Notify relevant departments (IT, Payroll, etc.) of new hires and provide updates once employee files are ready for action.
  • Collect and analyze Candidate Experience Survey feedback to continually enhance the onboarding process.

Who You Are

  • You have 2–4 years of experience in HR, onboarding, or benefits administration, ideally in a fast-paced environment.
  • You’re familiar with Canadian employment laws and benefit practices and know how to apply them.
  • You’re a clear communicator with strong people skills and a team-first mindset.
  • You’re tech-savvy and comfortable navigating HRIS platforms, Microsoft Office, and Google Workspace.
  • You stay organized, detail-focused, and can juggle multiple tasks without dropping the ball.
  • You’re passionate about creating a smooth, engaging employee experience from day one.

The salary range that the employer in good faith reasonably expects to pay for this position is $45,000 - $55,000.

Our benefits offering includes medical, dental, vision, and retirement benefits.

Applications will be accepted on an ongoing basis.

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.

Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program , referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend.

Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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